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Services will be available from Monday to Friday

9am - 4pm (GMT+1)

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Services will be available from Monday to Friday

9am - 4pm (GMT+1)

I agree with Privacy Policy

How to Shop

1.Make an order

Buying from the Charlotte website is really easy: to find what you are looking for, use the specific category lines, such as "Bags", "Small Leather Goods" and "Accessories", etc. or search our New Arrivals. When you have found the item you want to order, select the colour and click "ADD TO CART". You can view your selected items by clicking on "Cart" in the upper right of the page. You can change the amount of items you want to purchase directly from your shopping cart, remove them if you've changed your mind or add them to your Wish List. To complete your order all you have to do is click on "Proceed to Checkout" and you'll be sent to the page where you can fill out your delivery and payment information

Delivery options

Select the Standard shipping method. At the moment the Supplier carries out the shipments, through a standard service with trusted express courier, which is more and more suitable from time to time for the logistical circumstances (currently we rely on Mailboxes). For more information on shipping, contact us at shop@pelletteriacharlotte.it

Payment information

Select the payment method that best suits your needs. At the moment the orders can be made with PayPal or bank transfer in order to prevent fraud. For more information on payment,

Order summary

Once you have entered the Billing details, in the "Order Summary" you will find a summary of the product / s purchased and the total of the order. Click on "Order Confirmation" to complete the Checkout.

2.Changing an order

If you are placing an order from the European Union under the Consumer Protection Regulation (Distance Selling) of 2000 (DSRs), and you have made a mistake with your Billing address, contact us with a written communication to our e-mail address

3.Accepted Payment methods

We accept payment with:

VISA

MASTERCARD

AMERICAN EXPRESS

BONIFICO (inviandoci un e-mail a shop@pelletteriacharlotte.it specificando l'articolo, colore e, se presente, dimensione)

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VIA CAMPAGNOLA, 52B - 25080 MANERBA DEL GARDA (BS)
P.IVA 02671230981

Made in Italy con 

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