Customer Service

Welcome! In this section you can find all the answers that you need to shop at the Charlotte online store, find information about your order, read about all the ways to pay and much more. Select a topic from the list to access the information.

Frequently asked questions from our customers.

Find all the information on how to buy our products and how to buy online.

Find all the information on the conditions of use of the site.

Find all the information on the shipping and costs.

Treatment of personal data.

Contact us for any information, we will be happy to help you.